Last updated: 17 April 2014.
We may collect personal information from you relating both to your identity and personal preferences, including name and surname, address, e-mail address, phone number, login and password, name of the company you represent and NIP (tax identification) number. We will endeavor only to collect such information as is necessary for the below stated purpose for which we are collecting the information. For example, if you purchase our products, we will require your personal information so that we can send you your login and access key information, deliver your products and obtain payment.
There are a number of different ways that we may collect personal information from you:
Communications from you
You may contact us providing your name and contact details and any other personal information contained in your message.
You may contact us in respect of technical assistance you require in respect of our products or information that you would like to receive relating to our products.
Email/Direct mail campaigns
From time to time we may contact you directly by mail, email or telephone informing you about upgrades, new products, promotions or special offers that you may be interested in or asking you for your opinion on our products and/or services. However, we refrain from sending unsolicited information to persons who have not given their consent.
To those customers who gave us their consent we may send out newsletters providing them with articles and information which we believe may be of interest to them.
Registration and Use of Website, Products & Services
Upon registration, we may ask you to provide certain information so that we can provide you with service and information related to our website, products and services.
It is important for us to receive feedback from our customers and information on any features they would like to see in future products and services. We may, upon your consent, contact you to ask you about our products and also to inform you of upgrades, technical issues, promotions and new products that you may be interested in.
Information that you have provided to us may be used for the following purposes:
Information you provide upon registration will be used to keep a record of your purchases and will assist us in providing assistance if you contact our customer support service. We will also use this information, upon your consent, to inform you of any upgrades, new products or promotions that may be of interest to you.
When you purchase products and services from us, we will use your information to process payment and provide you with technical assistance you require in respect to our products.
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers, including customer preferences and purchasing trends, which we may use for marketing purposes and in respect of operations and development.
We may use your contact information to verify information we have in our records is still correct and to add additional information to complete your profile.
Information about our customers is an important part of our business, and we are not in the business of selling it to others. We share customer information only as described below and to ensure coordinated management of customers’ personal data with other subsidiaries controlled by Amazon.com.
Outside Service Providers
We may use outside providers to perform functions on our behalf. Examples include: processing your payments for products and services, sending you email and newsletters, providing support and assistance related to our products and services, and providing customer service. We and our outside providers do however respect the applicable regulations, in particular those regarding the protection of personal data.
Protection of Harpo and Others
Third-Party Websites, Products & Services
We use reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated Harpo staff as necessary to carry out the stated purposes that we have communicated to you.
Order information received by Harpo’s website store, which may include credit card information, is encrypted using Secure Sockets Layer (SSL) software, which encrypts information you input.
We may make use of "cookies" on our website. A cookie is a small text file that can be placed and stored on your computer's hard drive and/or mobile device ("device") when you visit a website for record keeping purposes. A cookie itself is not designed or intended to read any information from a user's device (other than the contents of the cookie); rather, it is an identifier used by the website that originally placed it on your device's hard drive. The actual contents of the cookie information can be retrieved by the same server to identify the device and subsequently to customize, monitor, or regulate the use of a website based on information stored on the host server. Therefore, cookies only identify the user's device to the website which may correlate other information, including personally identifying information, with the cookie.
In case you visit our website or use our products or services on a publicly accessible computer, e.g. in an internet cafe, please remember to delete cookies and history of the web browser.
Harpo website may have chat rooms, newsgroups, or other forums which permit individuals to interact online. Any information you transmit online in such forums will be made public and Harpo cannot control nor is it responsible for the use any third parties may make of such information.
This website is a general audience website which is neither designed nor intended to collect personal information from children (persons under the age of 18). In order for us to ensure compliance with relevant regulations if you are under the age of 18 you should not provide any personal information to this website. We ask that parents supervise their children while online.
When you visit our website or use any of our products or services you provide your personal information voluntarily. We take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date.
We respect your rights under applicable law. In particular, you have the right to access your information to verify the information that we have collected in respect of you. You may also have the right to request that your information be modified or deleted, including any changes to any consents that you may have given in respect of us contacting you about information that you receive from us. You may also ask at any time that your preferences as to the type of communications that you receive from us are modified in order to stop receiving them or to be added to our mailing list. We will endeavor to deal with all such requests for access and modifications in a timely manner. We will not be able to comply with requests in respect of information that we may have archived as part our business operations.